The theme of the year for LSPL is ‘CUSTOMER FOCUS’. These pages of calendar provide new focused LSPL towards serving its customer.

The focus is also brought is as LSPL will serve towards Niche Market for special grades of steel that customers finds difficult to procure from market. It is the aim of LSPL to provide uninterrupted supply of special grade steel to its customers.

"A customer is the most important visitor on our premises. he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so."